Frequently Asked Questions
Last updated on: 08 Sept 2024
Games
Entry Limit
Entry-Limited Giveaways will end once the specified number of entries has been reached. At that point, no further entries will be accepted, and a winner will be automatically selected.
Time Limit
Time Limited Giveaways are active! Once the countdown ends, the giveaway will close, and no more entries will be accepted. A winner will then be automatically selected.
Ticket Tower
Start at the bottom of the tower. Each floor offers a 50/50 chance to pick the correct ticket. Success earns an entry and advances you up; failure means losing all entries and starting over.
Code
Code Limit Giveaways! Participants can find exclusive codes that allow them to enter the giveaway. Each code grants you excess, giving you a shot at winning amazing giveaways.
Members
Sweepstakes giveaways, which we refer to as "Giveaways," are promotional events where participants have the chance to win prizes without any purchase requirement.
Yes, Ghitloot operates in compliance with all applicable laws and regulations to ensure a fair and transparent platform for all users.
Tickets are not direct entries into a Giveaway. Instead, tickets allow you to participate in activities to win entries.
You can earn tickets by joining communities, engaging in social actions such as following, liking, and commenting. Communities may also distribute tickets at their discretion, but they cannot charge money for them.
You can redeem your tickets on the specific community page within the ticket section.
Tickets remain valid as long as your Ghitloot account is active.
No, purchasing tickets is not allowed, and communities are prohibited from selling tickets.
A community is a space on Ghitloot where members can participate in Giveaways and engage in various community activities.
Timely prize claims help us manage and distribute prizes efficiently. This also ensures that prizes are awarded to the rightful winners without unnecessary delays.
If you do not claim your prize within 24 hours, you may forfeit your prize, and an alternate winner may be selected.
Logging in with social media accounts enhances convenience and security, making the login process quicker and more secure.
No, Ghitloot is free for members. You can join and participate in Giveaways without any cost.
You can get entries by earning tickets and then using those tickets to participate in activities that earn entries.
No, there is no limit on the number of entries you can obtain.
No, purchasing entries is illegal and prohibited on Ghitloot.
Yes, you will be notified when you win a Giveaway. Please ensure your contact details are up to date.
Social actions are additional activities that allow you to earn tickets. Participation in social actions is optional.
You can update your personal details by navigating to your profile page.
You can contact us at support@ghitloot.com for any inquiries or support needs.
If you encounter a bug, please email us at support@ghitloot.com with details of the issue.
Community
We make brands excited to give back and connect with their amazing community. By running giveaways and rewards campaigns effortlessly. It makes member interactions fun and engaging through gamification. Ghitloot values transparency and fairness.
Ghitloot is incredibly user-friendly and doesn't require any special skills. Use ready-made templates.
Our system picks winners randomly and fairly. It also provides an easy way to notify winners, ensuring a smooth process without technical hassle.
Yes, Ghitloot is currently in its exclusive beta phase. We're selectively inviting brands that align with our vision, ensuring a curated experience for our early users. This allows us to refine the platform in partnership with forward-thinking brands while we gather invaluable feedback to perfect Ghitloot for the broader community.
Yes, you can cancel within the first two months. After that, your subscription converts to a year-long commitment. We’re focused on brands committed to long-term community engagement.
Absolutely! Ghitloot is fully mobile-friendly. You and your members can easily access and interact with campaigns on any mobile device.
With Ghitloot, you can run various promotions such as giveaways, sweepstakes, and more, all designed to boost engagement and customer interaction.
Our support team is always ready to help. Additionally, check our newsletter for expert advice and tips on running successful giveaway campaigns. Feel free to reach out to us at support@ghitloot.com
We provide comprehensive support through email. Our team is here to ensure your campaigns run smoothly. For assistance, feel free to reach out to us at support@ghitloot.com.
No, there are no additional fees. All costs are clearly stated in our pricing plans, ensuring complete transparency. For assistance, feel free to reach out to us at support@ghitloot.com.