Frequently Asked Questions

Sweepstakes giveaways — what we call "Giveaways" — are promotional events where participants have the chance to win prizes without any purchase requirement. Entry is always free.

Yes. Lootraiders operates in full compliance with all applicable laws and regulations to ensure a fair and transparent platform for every user.

Tickets are not direct entries into a giveaway. Instead, they are the currency you earn through tasks and then spend to secure entries into active raffles.

Earn tickets by joining communities and completing social actions such as following accounts, liking posts, or joining Discord servers. Communities may also distribute bonus tickets — but they can never charge money for them.

Visit the Raffles page, browse active giveaways, and spend your tickets to secure entries into any raffle you choose.

Tickets do not expire. They remain in your balance until you choose to redeem them in a giveaway.

No. Purchasing tickets is strictly not allowed, and communities are prohibited from selling them. All tickets must be earned through tasks.

A community is a brand, organization, or creator that hosts giveaways on Lootraiders. Join communities to earn tickets and participate in their exclusive raffles.

The 24-hour window ensures timely prize distribution and prevents unclaimed prizes from delaying other winners. We send an email notification as soon as you win.

Your prize is forfeited and the community may select an alternate winner. Make sure your email address is verified so you receive winner notifications promptly.

Social login lets us verify your identity quickly and securely without storing passwords. It also enables seamless verification of social tasks like follows and likes.

No. Lootraiders is completely free for all participants. You earn tickets through tasks — no purchase is ever required.

Complete tasks on the Tasks page to earn tickets, then go to the Raffles page and spend your tickets to enter any active giveaway.

Some giveaways cap the number of entries per user. Check each raffle's details for specific limits before spending tickets.

No. Entries are obtained only by redeeming tickets that were earned through tasks. Direct purchase of entries is not permitted.

Yes. Winners receive an email notification immediately after the draw. Ensure your email address is verified in your profile settings so you never miss a win.

Social actions are tasks like following an account on X, liking a post, or joining a Discord server. Completing them earns you tickets that can be spent on raffle entries.

Visit your Profile page by clicking your avatar in the top navigation bar. From there you can update your display name and manage linked social accounts.

Email us at team@elementsofasoul.com or join our community Discord for real-time support.

Email team@elementsofasoul.com with the subject "Bug Report". Describe what happened and include screenshots if possible. We investigate all reports.

Lootraiders is a community platform that makes it easy for brands to run transparent giveaways and reward their audience. Members engage through gamified tasks, earn tickets, and win real prizes — all completely free.

Very easy. Sign in with Discord, Google, or X, complete tasks, earn tickets, and enter raffles. The whole process takes just a few minutes.

Winners are drawn using a provably fair random algorithm. The server commits a cryptographic hash of its seed before entries close, so anyone can verify the draw result after the fact.

Some features are still in active development. You may encounter experimental functionality — your feedback helps us improve. Core giveaway mechanics are stable and fully operational.

Lootraiders is free to use for all participants. There is no user subscription to cancel.

Yes. The platform is fully responsive and works on all modern mobile browsers without any app download required.

Communities can run entry-limited giveaways, time-limited raffles, Ticket Tower challenges, and code-based promotions — all manageable from the admin dashboard.

Reach us at team@elementsofasoul.com. Our team will help you plan an effective, legally compliant giveaway campaign.

We offer email support at team@elementsofasoul.com and a community Discord for real-time assistance. We respond to all inquiries as quickly as possible.

No hidden fees for users. Lootraiders participation is always free.