Winner & Prize Claim Policy

You are a potential winner if:

• you were selected at random in a Prize Draw; or
• you finished in a published prize-winning leaderboard rank.

A potential winner is not paid until eligibility is confirmed and the Tremendous reward is issued.

Within seven (7) days after the Promotion closes we will notify you by:

• in-account notice on LootRaiders; and/or
• the email on your account.

The message will come from a LootRaiders / EOAS address (including support@eoas.me or a rewards address we publish). We will never ask you to pay a fee to release a prize.

If you do not see the notice, check spam. You are responsible for keeping your email working.

You must complete the claim steps within fourteen (14) days after the notice is sent, unless the draw page sets a different published period.

If you miss the deadline, the prize is forfeited. We may select an alternate winner.

To claim, you must confirm:

• full name
• the same email used on your LootRaiders account
• country of residence
• that you are 18+ and eligible under the Official Giveaway Rules

You do not provide Tremendous catalog choices to us in advance unless the claim form asks which enabled option you prefer. After we issue the reward, you choose from the Tremendous catalog options enabled for your country.

We do not need, and you must not send us:

• credit-card numbers
• bank passwords
• seed phrases
• crypto wallet keys
• a fee, tax prepayment, or gift-card code “to unlock” the prize

Identity documents are not required to enter a Promotion.

We may ask for ID before issuing the Tremendous reward only if:

(a) law requires it;

(b) the prize is high value (Gold-tier or ARV of USD 251 or more, unless a page sets another threshold); or

(c) fraud, multi-accounting, or sanctions review is triggered.

If requested, acceptable items are a government photo ID and a brief matching selfie or such other item as the review specifies. We delete ID copies as described in the Privacy Policy.

If you refuse a lawful or fraud-review request, we may forfeit the prize.

6.1 After confirmation, Sponsor creates a Tremendous reward for the published ARV (or the substituted equal-or-greater value).

6.2 Tremendous sends the reward to your email (or by another Tremendous method Tremendous supports). Typical sender: rewards@reward.tremendous.com. Check spam.

6.3 You open the Tremendous link and choose an option from the catalog Sponsor enabled for your country. Options may include local gift cards and other Tremendous products available in that country. Availability is controlled by Tremendous, not by a LootRaiders ticket balance.

6.4 Tremendous’s recipient terms apply to redemption. Sponsor cannot control issuer delays, catalog stock, or a merchant’s refusal of a gift card.

6.5 Sponsor’s obligation is complete when the Tremendous reward is successfully issued to your eligible email for the correct value. If Tremendous returns the reward because of a wrong email or an issuer rejection, we will try once more to the corrected eligible email you provide within seven (7) days of our notice of failure. After that, the prize may be forfeited.

We will never:

• ask you to pay to receive a prize
• ask you to move the prize into a private wallet we control
• send crypto
• issue Tickets as a substitute for a published Tremendous prize, unless the Official Giveaway Rules for that Promotion say bonus Tickets are the prize
• publish your full address or ID document

If a named item (for example a specific merchant card) is not in the Tremendous catalog for your country, Sponsor may enable another Tremendous option of equal or greater ARV.

Physical goods, if ever listed, are still settled as a Tremendous reward of equivalent ARV unless the draw page expressly says a physical shipment will occur. Default fulfillment is Tremendous only.

You are responsible for taxes on the prize where your law requires it. Sponsor may withhold or report if legally required. Tremendous may also collect tax forms if its product or your country requires that.

We may publish your first name or public username, country, and prize. Email support@eoas.me if a mandatory local law lets you object.

A prize is forfeited if:

• you are ineligible
• you do not claim on time
• you fail verification
• you attempt to sell or assign the prize before delivery
• sanctions or fraud review fails
• you request payout outside Tremendous

If you were notified as winner and did not receive the Tremendous email:

1. Check spam and search for “Tremendous”

2. Confirm we have the correct email

3. Email support@eoas.me with the Promotion name within the claim period

If the Tremendous reward arrived but an issuer gift card failed, contact Tremendous at help@tremendous.com and copy support@eoas.me.

EOAS INC SOCIEDAD DE RESPONSABILIDAD LIMITADA

support@eoas.me

https://lootraiders.games/claim

https://www.tremendous.com/